When Will My Order Arrive?

by Andi Brewer on June 21, 2020

 Your order ETA is based on a combination of your product's production time and delivery window. Accessories that are in stock at Pigeon's Roller Skate Shop are typically packed and shipped within 72 hours. You'll know your order has shipped once you receive a shipping confirmation email with your tracking information.

If you've just ordered or are looking to order roller skates, please allow 3-5 business days for your order to process between Pigeon's Roller Skate Shop and our manufacturers for in-stock items. Average production times are:

  • Moxi Lollies and Jack boots are made to order. Please allow 8-10 weeks for production. We'll update you with additional shipping confirmation once they're ready.
  • Moxi Beach Bunnies that are in stock typically ship within 7 days
  • Custom Antik AR2 skates may take 8-10 weeks of production.
  • Sure-Grip skates that are in stock typically ship within 3-5 business days
  • Impala skates that are in stock typically ship within 3 business days
  • Candi Girl skates that are in stock typically ship within 7 business days
  • Crazy Skates that are in stock typically ship within 7 business days
  • Chaya Skates that are in stock typically ship within 7 business days
  • Helmets that are in stock ship typically within 5-7 business days

After your order has been shipped, delivery time will depend on the carrier/delivery option used for your package. These popular items are *generally* shipped with the following carriers but please note, a different carrier/shipping method may be selected to best fit the needs of your order:

  • Moxi Roller Skates
    • UPS Ground (3-5 Day Delivery)
  • Riedell Roller Skates
    • UPS Ground (3-5 Day Delivery)
  • Antik Roller Skates
    • UPS Ground (3-5 Day Delivery)
  • Sure-Grip Roller Skates
    • USPS Priority Mail (2-3 Day Delivery)
    • UPS Ground (3-5 Day Delivery)
  • Crazy Skates
    • FedEx Ground (1–5 business days)
  • Candi Grl Skates
    • USPS Priority Mail (2-3 Day Delivery
    • UPS Ground (3-5 Day Delivery)
  • Chaya Skates
    • FedEx Ground (1–5 business days)
  • S1 Helmets
    • FedEx Ground (1–5 business days)

If you are unhappy with the carrier/shipping options offered to you at checkout, please email us to see if we are able to offer alternative shipping options.

Last Updated 7/6/2020

Please note that shipping estimates are just that--estimates! We do our best to give you the most accurate shipping information we can however orders may be delayed by unforeseen circumstances.

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