Hey Skaters! Due to an increased workload amongst a global pandemic, USPS is currently experiencing delays of up to 10 days, customers selecting USPS for their shipping option should expect delays in receiving orders. Orders shipped via UPS remain unaffected.
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When Will My Order Arrive?

by Andi Brewer on June 21, 2020

 Your order ETA is based on a combination of your product's production time and delivery window. Accessories that are in stock at Pigeon's Roller Skate Shop are typically packed and shipped within 7-10 business days (this is not including Saturday and Sunday). You'll know your order has shipped once you receive a shipping confirmation email with your tracking information.

If you've just ordered or are looking to order roller skates, please allow 7-10 business days for your order to process between Pigeon's Roller Skate Shop and our manufacturers for in-stock items. Average production times are:

  • Moxi Lolly's and Jack boots are made to order. Due to an unprecedented influx in orders and delayed production due to COVID-19, please allow 25-35 weeks for production from your order date. We'll update you with additional shipping confirmation once they're ready. We are no longer accepting new Moxi Lolly/Jack Boot orders at this time.
  • Riedell Skates are made to order and are currently taking 16-25 weeks for production
  • Custom Antik AR2 skates are made to order and are currently taking 16-25 weeks for production
  • Moonlight Skates that are in stock (not pre-order) typically ship within 5-7 business days
  • Moxi Beach Bunnies that are in stock typically ship within 7-10 business days
  • Moxi Panther Skates that are in stock typically ship within 7-10 business days 
  • Sure-Grip skates that are in stock typically ship within 7-10 business days
  • Impala skates that are in stock typically ship within 7-10 business days
  • Crazy Skates that are in stock typically ship within 7-10 business days
  • Chaya Skates that are in stock typically ship within 7-10 business days
  • Helmets that are in stock ship typically within 7-10 business days

After your order has been shipped, delivery time will depend on the courier/delivery option used for your package. Please consider and anticipate delays from couriers due to COVID-19.

These popular items are *generally* shipped with the following carriers but please note, a different carrier/shipping method may be selected to best fit the needs of your order:

  • Moxi Roller Skates
    • UPS Ground (3-5 Day Delivery)
  • Riedell Roller Skates
    • UPS Ground (3-5 Day Delivery)
  • Antik Roller Skates
    • UPS Ground (3-5 Day Delivery)
  • Sure-Grip Roller Skates
    • USPS Priority Mail (2-3 Day Delivery)
    • FedEx Ground (3-5 Day Delivery)
  • Crazy Skates
    • FedEx Ground (1–5 business days)
  • Candi Grl Skates
    • USPS Priority Mail (2-3 Day Delivery
    • UPS Ground (3-5 Day Delivery)
  • Chaya Skates
    • FedEx Ground (1–5 business days)
  • S1 Helmets
    • UPS Ground (1–5 business days)

If you are unhappy with the carrier/shipping options offered to you at checkout, please email us to see if we are able to offer alternative shipping options.

Last Updated 03/30/2021

Please note that shipping estimates are just that--estimates! We do our best to give you the most accurate shipping information we can however orders may be delayed by unforeseen circumstances.

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